Most shipment delays aren’t caused by dramatic events — they’re caused by small, avoidable mistakes made early in the process. Here are five of the most common ones, and what to do instead.
1. Incomplete or Inaccurate Documentation
Missing paperwork, mismatched cargo descriptions, or incorrect values are among the most common reasons shipments get held at customs. Double-checking documentation against the actual cargo before it ships — not after — prevents most of these issues.
2. Booking Too Close to the Shipping Deadline
Vessel and flight space isn’t unlimited, especially during peak shipping seasons. Booking at the last minute limits your options and often means paying a premium for whatever space remains — if any is available at all.
3. Underestimating Cargo Dimensions or Weight
Inaccurate measurements can lead to re-quoted rates, re-booked space, or handling issues once cargo arrives at the port or warehouse. Accurate dimensions and weight, confirmed before booking, keep the shipment moving on schedule instead of being reassessed mid-process.
4. Not Accounting for Customs Requirements
Every destination has its own import requirements, and they can change. Assuming last year’s process still applies — or assuming all destinations follow the same rules — is a common source of unexpected delays at the border.
5. Choosing a Forwarder Based on Price Alone
The cheapest quote isn’t always the most reliable one. A forwarder that coordinates communication clearly, plans realistic timelines, and handles documentation carefully often saves more in avoided delays than a lower rate saves upfront.
Most of these mistakes come down to one thing: planning early and coordinating clearly. PEX Logistics works with businesses to understand their shipment first, then coordinate the right Freight Forwarding solution around it. Tell us what you’re shipping and we’ll help you plan it properly.